Contacts
How to Reach Us
If you have any inquiries, suggestions, or comments regarding our content, you can get in touch with our team via email at contact@queenstreetmile.co.nz.
What You Can Write About
We welcome communication from our readers and industry partners. You can reach out to us regarding:
- Questions about our content, guides, and online casino reviews.
- Corrections, updates, or factual feedback concerning the information published on our site.
- General feedback and suggestions on how we can improve our resources for New Zealand players.
- Partnership requests and commercial proposals related to the iGaming industry.
Response Time
Our editorial and support team reviews all incoming inquiries during standard working hours. We usually reply within a few business days. Please ensure your message includes relevant details so we can address your inquiry as efficiently as possible.
Questions About Your Casino Account
Please note that queenstreetmile.co.nz is an independent review and comparison portal. We are NOT a gambling operator, and we do not host games or handle player funds.
If you have questions regarding deposits, pending withdrawals, bonus terms, or account verification (KYC), please contact the customer support team of the specific online casino where you hold an account. We do not have access to your private casino player profiles or transaction records.
Need Help With Gambling?
We strongly advocate for safe and responsible gambling. If you or someone you know is experiencing harm from gambling, free, confidential, and professional support is available 24/7 across New Zealand.
You can contact the Gambling Helpline NZ at 0800 654 655, text 8006, or visit their official website at gamblinghelpline.co.nz.